Contact Us

Great-West Life & Annuity Insurance Company

Individuals

Retirement Plan Participants

• To access your retirement plan account and for contact information, visit www.gwrs.com.

Individual Retirement Account Holders

• To access your IRA and for contact information, visit www.ira.gwrs.com.

Life Insurance Policyholders

• Policies issued in 1996 and earlier: Email gwlinquiries@greatwestlife.com, call (800) 274-9628, or print service forms.
• Policies issued after 1996: Email individuallifeinsurance@gwl.com or call (800) 222-9197 for assistance and forms.

Annuity Holders

• Fixed annuities: Call (800) 228-8706.
• Variable annuities: Email Retirement_ResourceOps@gwl.com or call (800) 905-1959.
• Nonqualified Deferred Compensation and Executive Bonus Plan Participants: Call (877) 732-4015.

Employers

• Defined Contribution Plans
• Nonqualified Deferred Compensation and Executive Bonus Plans: Email gwrsnqdc@gwl.com.
• Corporate/Bank-Owned Life Insurance: Email keybizdirect@gwl.com or call (888) 353-2654.

Bank Market

• Email wholesaling_support@gwl.com or call (888) 200-4156.

Prospective Employees

For employment opportunities, visit the Great-West Career Connection.

Prospective Vendors

Complete the Vendor Profile Questionnaire

General Questions and Comments

Email greatwestcomments@gwl.com

Accounting and Audit Matters

Any interested party may address complaints or concerns regarding accounting, internal accounting controls and audit matters to the company’s Vice President, Internal Audit at the address below:      

Great-West Life & Annuity Insurance Company
8525 E. Orchard Road, 10T3
Greenwood Village, CO 80111

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