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Great-West Retirement Services


Service hours: Monday – Friday, 7 a.m. to 6 p.m. Mountain time. For assistance, please call the telephone number on your statement or the appropriate number below.

If you're a participant in a:

Corporate 401(k) plan

(800) 338-4015
TTY: (800) 482-5472

Plan based in New York

Corporate 401(k) plan
(877) 456-4015

Government, healthcare or education plan

(800) 701-8255
TTY: (800) 766-4952

Government, healthcare or education plan

(800) 688-4952

Plan Sponsor

Corporate 401(k) plans

(877) 694-4015

Government, healthcare or education plans

(800) 695-4952

Advisors, Brokers, Consultants and Prospective Plan Sponsors Only

Please note the following contacts are unable to assist participants.

401(k): $50 million or less in assets

(877) 630-4015

401(k): $50 million or more in assets

(888) 534-5900

Government market

(800) 933-9808

Healthcare, education and nonprofit markets

(888) 534-5900

Institutional Plan Providers Only

Lifetime Advantage IRA Holder

(866) 317-6586 (Monday – Friday, 7 a.m. to 5 p.m. Mountain time)

Great-West Retirement Services® refers to products and services provided by Great-West Life & Annuity Insurance Company, Great-West Life & Annuity Insurance Company of New York, White Plains, New York, and their subsidiaries and affiliates. Great-West Retirement Services® is a registered trademark of Great-West Life & Annuity Insurance Company.